Website TLC Plumbing, Heating, & Cooling
Job details
Salary
$60,000 – $100,000 a year
Job Type
Full-time
Qualifications
-
Driver’s License (Preferred)
Benefits
Pulled from the full job description
401(k)
Health insurance
Paid time off
Full Job Description
The Role
Diagnose and repair drain issues and lead customers to informed and confident buying decisions.
Responsibilities
- Provide camera service for every mainline stoppage within 24 hours of the report.
- Know how to establish customer rapport to provide the right products and services.
- Educate and assist customers on the importance of sewer repair and replacement.
- Help customers select the right maintenance plan and understand warranty information.
- Explain reasons for blockage and illustrate how you will resolve the issue.
- Understand your service criteria and hold yourself accountable for exceeding revenue goals.
- Show yourself as professional and knowledgeable to win new referrals and repeat business.
- Work along side customer service and dispatch to ensure overall success of the business.
- Protect drain cleaning and camera equipment and keep a well inventoried truck.
- Participate actively in all training exercises, morning meetings, trade shows and retreats.
- Train and mentor apprentices to ensure quick, accurate repairs.
- Be accurate and timely with invoices, time cards, curbside feedback and option sheets.
Competencies for Success
- Sales-minded individual with proven success in similar field
- Knowledge of local plumbing codes and ability to make on-the-job applications.
- Clean, safe driving record.
- Personable and professional with a knack for diffusing messy situations.
- Highly organized with exceptional follow-through abilities.
- Strong verbal and written communications.
- High integrity with advanced social skills and ability to make solid connections.
- Strong desire to be a better technician tomorrow than you are today.
- Competitive individual contributor who also loves to win as a team.
Job Type: Full-time
Pay: $60,000.00 – $100,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
License/Certification:
- Driver’s License (Preferred)
Work Location: On the road